Prostay Nexus is a fully integrated messaging platform that centralizes communication between your reservations team, guests, and agents. From email and WhatsApp to automated confirmations and in-stay requests, Nexus makes it easy to stay connected—professionally, personally, and in real time.
Integrated directly with your Prostay PMS, every message is tied to a reservation, making follow-ups, context, and service delivery more seamless than ever.
No more switching between apps. Emails, WhatsApp messages, and guest replies all live inside your PMS.
Built for hotel teams, Nexus links every message to a reservation—so your replies are always informed and on point.
From confirmations to reminders, Nexus handles routine communication so your team can focus on personal touches.
Assign, tag, and track conversations across departments, all while maintaining clarity and accountability.
Prostay Nexus unifies your guest communication into a single, clean inbox. Emails, WhatsApp messages, and integrated third-party channel messages, all appear in one streamlined interface, fully connected to the guest’s reservation in your PMS. No more switching between email clients, WhatsApp web, or mobile phones—your team gets everything in one place, with filters, tags, and search tools to make high-volume communication effortless.
Messages are grouped by guest and linked to their stay details, making it easy to respond with full context. It’s ideal for busy reservations departments that need to maintain professionalism, speed, and clarity at scale.
Centralized email & WhatsApp communication
Messages grouped by reservation & guest
Works across multi-property setups
Saves time and reduces manual tracking
Cutting-edge Property Management System designed to revolutionize the way hotels, and resorts from boutique to large-scale, operate and serve their guests.
Cutting-edge Property Management System designed to revolutionize the way hotels, and resorts from boutique to large-scale, operate and serve their guests.
Get in TouchFrom how it integrates with your PMS to what channels are supported and how automation works, this section is designed to give you clarity and confidence before getting started.
